TitleProduct Analyst
Location
Department NameWindward
Description
Windward Consulting is at the forefront of Service-Centric IT. With strategic consulting, unparalleled technical expertise and our proven Windward Service-Centric IT RoadMap, we help our clients align with the core competencies of process, organization, information and technology to run the most sensitive and mission-critical IT environments in the world.

If you are looking for an opportunity to be involved with a team of individuals who are working within one of our cutting edge clients solving complex technical challenges, then we are looking for you. We are looking for people who are passionate about technology and have a "roll up their sleeves mentality." Here at Windward we offer numerous opportunities to expand your experience in various areas depending upon your aptitude and interests. Our employees are not only passionate and driven, but strive to ensure customer quality is delivered consistently and effective.

Windward has created an innovative SaaS based portfolio management and analytics platform for IT Infrastructure Management Tools.  Our solution enables customers to reduce cost and improve performance of their tools investment by providing visibility into the gaps and overlaps in capability.  At the core of the platform is our Knowledge Base which consists of a normalized taxonomy of thousands of capabilities and a database of hundreds of products.  This knowledge base provides the content for all analytics, metrics and dashboard information.  Our Knowledge Factory is responsible for the developing, growing and maintaining the knowledge base.  Our customers include many of the most well know Fortune 500 companies operating hundreds of tools costing upwards of $50MM annually.
 
We are looking for highly motivated, energetic people with a passion for innovation and desire to be part of a high performing team.  If you are interested in working in a fast paced, agile environment and would like to help shape the future of how IT is managed, apply today.
 
Description:
 
We are looking for individuals interested in developing a career in the ‘Business of IT’ to join our Knowledge Factory team.  Our Product Analysts each own a set of products and are responsible for profiling products and releases, maintaining our Knowledge Base, and interacting with product vendors and customers.  Product Analysts contribute daily to the development and optimization of our Knowledge Base.  This is a junior position with opportunities to advance within the Knowledge Factory as well as other areas of the company such as Product Management, Sales or Engineering.  Technical and/or business education preferred.
 
Responsibilities: 
  • Research and profile IT Infrastructure Management products
  • Contribute to the development of capabilities and aligning products with capabilities
  • Own a set of products and interact with vendors as a part of maintaining Knowledge Base
  • Collaborate with other Product Analysts, Subject Matter Experts, Product Management and Engineering to develop the Knowledge base of the platform
  • Contribute to the ongoing optimization and maintenance of Knowledge Base
 Required Experience:
 
  • 2-3 years of experience in IT Infrastructure areas of Network, Compute or Storage
  • 1+ years working with management tools
  • Strong written and verbal communication skills
  • Strong interpersonal skills
  • High aptitude and passion for learning new technology
Education Requirements: 
Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or a related field; or equivalent experience/ combination of education and experience.

Location: Nationwide

Travel: As needed based on customer meetings and needs.

Windward strives to attract and retain the best individuals and provide an environment where they can all grow professionally and build a rewarding career. We continually strive to create an environment that balances work life and offers benefits that will enhance the compensation package. We offer Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D, Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match and work/life balance.

Windward is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.