Windward Consulting is at the forefront of Service-Centric IT. With strategic consulting, unparalleled technical expertise and our proven Windward Service-Centric IT RoadMap, we help our clients align the core competencies of process, organization, information and technology to run the most sensitive and mission-critical IT environments in the world.
If you are looking for an opportunity to be involved with a team of individuals who are working within a Fortune 500 company solving complex technical challenges, then we are looking for you. We are looking for people who are passionate about technology and have a "roll up their sleeves mentality". Here at Windward we offer numerous opportunities to expand your experience in various areas depending upon your aptitude and interests. Our employees are not only passionate and driven, but strive to ensure customer quality is delivered consistently and effectively.
The Managing Director position is responsible for day-to-day management of the entire Government Solutions Business Unit, encompassing a portfolio of vertically aligned clients. As such, the Managing Director is responsible for driving developing strategic plans, creating business targets, working with marketing on client and partner campaigns, managing sales opportunities, engaging with client senior management for thought leadership, providing project leadership and managing project delivery against financial operational targets. This position also develops and implements high-impact strategies and solutions based on financial, technology and market analyses to help expand consulting engagements, as well as increase the profitability and performance of consulting clients. The Managing Director is expected to manage a portfolio of business of more than $5M+ in annual revenue. The Managing Director will manage and mentor Consulting Directors and other staff, oversee project engagements with corresponding programmatic and personnel responsibilities, expand existing client work, and close “net-new” business. Windward Managing Directors are proven leaders with strong client relationship and consulting skills and have a proven successful track record of multi-tasking business development (account management and growth), client side delivery, and staff development and team management skills.
The Managing Director reports directly to the General Manager of Windward and will be a member of the Senior Leadership Team that sets overall Windward strategy and drives company-wide strategic initiatives.
The Managing Director will have:
A solid and demonstrable understanding of the vertical market based on a consulting (preferable), professional services, or software implementation track record. This includes understanding the needs, macro trends, and long-term objectives of clients in this vertical.
A solid and demonstrable understanding of at least two of Windward core competencies (Service Management, Service Deployment, or Operations Management) offerings, based on consulting, deploying related technologies or services, or selling activities.
A strong history of being a trusted advisor and thought leader with client influencers, project leaders, managers, and decision makers.
A proven ability to generate consulting services sales and direct team-based business development tasks, developing Account Plans, and sales action plans. This includes expanding existing Windward clients and create “net new” clients.
A proven, successful track record in project management and service delivery, structuring and completing milestone-based assignments, delivering on time, meeting budgets, and ensuring deliverables are high-quality and meet client goals and expectations.
An ability to independently provide strategic vision, yet equally experienced with requirements definition, practical solution design, business cases development and solution implementation for clients.
A demonstrated ability to collaborate effectively across a consulting organization with other industry verticals, Centers of Excellence, and practices.
A high level of experience in development of Windward staff members to grow a thriving services practice.
ESSENTIAL DUTIES & RESPONSIBILITIES:
The Managing Director will spend his/her time in the following ways:
Business Development (~60% of time) - Build and sustain a sales pipeline by developing, nurturing, and maintaining existing clients, key technology partner’s sales force, along with fostering new business relationships within specific market vertical. Coordinate and lead the sales pursuit process, including development of client proposals, presentations and business case materials. Perform or oversee necessary sales administration to ensure all relevant parties are kept up-to-date on sales activities. This includes participation in weekly and periodic business reviews and/or Go-To-Market team meetings, and keeping Salesforce.com and other sales reporting tools up-to-date.
Delivery Oversight (~30% of time) - Supervise program and project execution across multiple accounts and teams ensuring compliance with standards and methodology. Construct and ensure statements of work meet client objectives and provide clear and achievable objectives and milestones. Drive coordination across consulting teams to ensure alignment of resources, and to manage, escalate and mitigate project and account risks as they are encountered. Provide quality assurance function for requirements analysis, solution architecture and design, development and integration tasks, testing processes and documentation, along with overarching delivery execution. Oversee projects and P&L, and ensure high-quality delivery of projects., as well as keeping PSA and other delivery reporting tools up-to-date.
Staff Management (~10% of time) - Participate in personnel recruitment and provide direct involvement in personnel reviews and retention programs to fuel sustainable business growth and high quality service execution. Coordinate with Corporate Resource Management to ensure staff maintains utilization targets across Business Units.
TRAVEL AND WORK LOCATION:
Approximately 50% travel may be necessary to perform this job, primarily in the United States and East Coast (some international). Travel is based upon specific program and client requirements, and will thus fluctuate based on current workload and sales activity.
Windward strives to attract and retain the best individuals and provide an environment where they can all grow professionally and build a rewarding career. We continually strive to create an environment that balances work life and offers benefits that will enhance the compensation package. We offer Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D, Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match and work/life balance.
Windward is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.